0843 289 5543
Monday - Friday 9:30 to 4:30
Services
Block, Flat, Property Management – No matter if your block is made up of a single property, two flats or a thousand flats, we will still provide you with the care and attention you deserve. Our service and response times are truly competitive within the industry and we are dedicated to dealing with all enquiries as efficiently as possible.
Ground Rent Management – We are very experienced in dealing with collection of Ground Rents and have an excellent record of collecting all payments on time.
Service Charge Management – We take full responsibility for the collection of service charges. This service incorporates the recovery of arrears and instructing and managing legal action for unpaid charges where appropriate.
Ground Rent Collection – For landlords unable to directly manage the collection of rent we would be happy to undertake this service as part of the service charge. All ground rent is forwarded directly to the freeholder.
Communal Utility Bills – Where communal utilities such as electricity and water supply a development we will manage the bill(s) by apportioning to the service charge.
Client and Sinking Fund Accounts – Creating and managing these accounts on behalf of the client can be part of our service to you.
Major Works (incl. Section 20 Consultation) – Major works are generally a requirement stated clearly in the lease. We will oversee the scoping and planning of works, manage the tender and selection process, appoint and manage the selected contractor and project managed the works until completion. Where section 20 consultation is required we will manage this prior to the major works commencing.
Site Inspections – Site inspections will be carried out and a time frame will be agreed specific to your block, to monitor general appearance, standards of cleanliness, resident activity, external areas and to establish any maintenance requirements. A full report will be provided to the client after each inspection.
Lessee Enquiries – Our team of management staff will manage all enquiries from lessees / lessor regarding ongoing maintenance.
Insurance – For business clients we will support you by obtaining the right insurance cover for your property(s) if required.
Company Information:
Director: Graham Haines, Melissa Haines
Company Registered England
Company Number: 06355290
Registered with:
PRS Property Redress Scheme
CMP Client Money Protect
ICO Information Commission
Registered Address:
Meadow View House
191 Queens Road
Norwich, Norfolk, NR1 3PP